Tonight we had a bus load of kids from a Lander, a town in central Wyoming. They were all very polite and pleasant until they got ready to leave. Three of the coaches and the bus driver went out to the bus and brought in big travel coffee mugs and requested we fill them. For free.
When I said I couldn’t give stuff away, the bus driver informed me, “If you ever want to see that bus in your parking lot again, you’ll fill my coffee mug for free.”
One of the coaches told me I should do what’s “right and decent” and give them all free coffee.
Colour me dumbfounded.
My dad drives a school bus and I don’t see him threatening a server’s livlihood for a free cup of coffee.
On one hand, it’s a pot of coffee and they did spend a lot of money in the restaurant. On the other hand, it’s a pot of coffee and we are in the business of making money off stuff like that.
I finally told them it wasn’t my coffee to give away and and since the owner wasn’t there, they were going to have to pay for it. I’m sure he would have given them all free coffee, but it wasn’t my decision to make. I’m employed to make money for him, not give away his profits.
They bitched and moaned about having to pay for the coffee, which they added to the voucher, so the school actually paid for it.
I have never asked for a freebie or felt I was entitled to one and bullied the help no matter how much money I spent. I routinely spend all of my earnings at Walmart, but I don’t badger the checkout person for free Chapstick or dryer sheets.
Shame on these guys.