Last night someone I work with told me that one of her tables was mad at her. She said, “I ordered the woman’s pizza, but I forgot the man’s rustica and now they’re mad. To be honest, I’m a little irritated that they are mad at me.”
Let me see if I understand this: They came in for a nice dinner, you fucked it up and now you’re annoyed because they aren’t happy? WTF?!
A server’s job is to take an order and serve the food while being pleasant. People don’t come in to see your “cute” hairstyle, or your hip jewelry or, well, you in general. They come in to eat. If you don’t get their order right, they have every right to be mad.
When they tipped her 10% she was even more irritated and ranted about “cheap assholes”. No…the Europeans who thoroughly enjoyed their dinner and had great service yet left me $2.14 on a $70 ticket were cheap assholes. (Europeans are going to send me to the poorhouse.)
This person is on my last damned nerve with the bullying attitude of entitlement. She feels she can show up late (because no one else’s time is as valuable as her’s), do nothing as far as side work (but be the first to bitch if every single things isn’t done), harass the cooks into serving her food first (which caused me to completely lose my shit a few weeks ago), cop an attitude with the owners (I’m dumbfounded as to why she still has a job), and now be irritated at customers when she doesn’t do her job.
Colour me flabbergasted.